KeepItSimple Return Policy
At KeepItSimple (KIS), your satisfaction is our top priority. We’re confident you’ll love our skincare products, but if for any reason you’re not completely happy, we’ve got you covered.
30-Day Money-Back Guarantee
You have 30 days from the delivery date to return your product for a full refund or store credit — no questions asked.
Easy Returns Process
Contact our support team at [support email/phone] with your order number.
We’ll provide you with simple return instructions.
Once we receive your item, your refund or store credit will be processed within 5 business days.
Return Eligibility
Products must be returned in their original packaging.
Lightly used products are eligible — we want you to shop with confidence and try them out.
Clearance or final sale items are non-returnable.
Free Exchanges
Want to try something different? We offer one free exchange per order within 30 days.
Our Promise
We believe in clean, effective skincare made simple. If your KIS product doesn’t fit your skin, we’ll make it right — hassle-free.
Contact
We’d love to hear from you! Whether you have a question about our products, need help with your order, or just want to share your feedback, our team is here to help.
📩 Email Support
support@keepitsimple.store
⏰ Response Time
We aim to respond within 24–48 hours, Monday to Friday.
💬 Quick Questions?
Check out our [FAQ section] for instant answers to common questions about shipping, returns, and products.
Your satisfaction is our priority — don’t hesitate to reach out.